Predict's team publishes insights and findings on topics of client and member interest

Predict Health Team

3 min read

Medicare Advantage’s Customer Voice Challenge and CMS’s New Enrollee Advisory Committee Requirements

How does somebody without a permanent address access health care? What if they don’t have a cell phone? And what if English is their...

Predict Health Team

3 min read

How do you put together a representative Enrollee Advisory Committee?

The guidance for putting together an Enrollee Advisory Committee sounds straightforward enough. Providers are asked to include a reasonably

Predict Health Team

2 min read

Proof of the Plan is in the Care

As payers, there’s a lot we do to make sure that customers have a good experience and renew. We try and educate customers as to what they’re

Predict Health Team

2 min read

Reducing Churn Among Consumers Who Focus on Coverage First

Our last group of consumers who choose their Medicare Advantage plan based on the coverage it provides. At 19%, this is almost every...